ATELLYERR / CUSTOMER INFORMATIONTerms and Conditions
Products & prices
Prices are shown in USD. Product pages describe the selected design, material, color and size. Review your selection and measure your intended wearing position before purchasing. Product photographs may appear different depending on display settings.
Payment & order acceptance
By submitting a purchase for payment, you authorize payment of the total shown at checkout. A submitted checkout request is subject to payment verification and order acceptance. An order is accepted when a confirmation of acceptance is issued; entering details alone does not establish acceptance.
Fulfillment & delivery
Free shipping within the United States. Handling: 1–2 business days. Transit after dispatch: 3–4 business days. Estimated total: 4–6 business days, not a delivery guarantee. Business days are Monday–Friday, excluding U.S. federal holidays. Orders placed before 7:00 PM CST (fixed UTC−06:00) on a business day begin processing that day. Orders after the cutoff, on weekends or on holidays begin processing on the next business day. Transit time is counted after dispatch; weekends and these holidays are excluded.
Returns & refunds
Request a return within 30 days of delivery. For change-of-mind returns, items must be unused, in their original condition and original packaging. Contact us with your order number and reason before sending anything back. We cover return shipping for our errors and damaged or defective items; customers cover change-of-mind return shipping. No restocking fee applies. Approved refunds are returned to the original payment account within 10 days.
Contact
Questions about these terms or your purchase may be directed to [email protected]. Company and return address: 13 Rue Rosa Parks, 21300 Chenôve, France.